Jobs in Mansarovar, Jaipur, Rajasthan - Vacancies Across Companies

Customer Care Chat Support Ambition Global services

0 - 1 years

0 - 0 Lacs

Mansarovar, Jaipur, Rajasthan

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We are actively hiring for Customer Support Voice and Nonvoice process representatives (International process) Job Location : Jaipur. Qualification : Undergraduate/ Graduate. With excellent communication skills both written and verbal communication in English. Salary upto : 35 K CTC Role : Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Dealing with customer issues and churning out an easy-to-follow solution Candidates from PAN India can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Mansarovar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Required) Work Location: In person

Posted 1 month ago

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Chat Support Executive Grow Hopes

0 - 1 years

0 - 0 Lacs

Mansarovar, Jaipur, Rajasthan

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**Job Description: Customer Support (Chat Process)** **Location:** Jaipur **Process Type:** Chat **Salary:** ₹27,000 to ₹30,000 CTC **Shift Type:** Rotational **Working Days:** 5.5 days per week **Job Overview:** We are seeking a highly skilled Customer Support Executive with IT technical knowledge to join our chat support team. The ideal candidate will possess excellent written and spoken English skills and be adept at providing technical support through chat. This role requires flexibility to work in rotational shifts and a commitment to delivering top-notch customer service. **Key Responsibilities:** - **Customer Support:** - Provide prompt and accurate technical support to customers via chat. - Resolve customer issues related to IT products and services. - Ensure customer satisfaction by delivering efficient and effective solutions. - **Technical Assistance:** - Utilize IT technical knowledge to diagnose and troubleshoot customer problems. - Guide customers through step-by-step solutions to resolve technical issues. - **Communication:** - Maintain excellent written and spoken English communication skills. - Communicate complex technical information clearly and concisely to customers. - **Documentation:** - Accurately document customer interactions and technical issues in the CRM system. - Keep records of customer queries, feedback, and resolutions for future reference. - **Shift and Team Collaboration:** - Work in rotational shifts as per business requirements. - Collaborate with team members and other departments to ensure a seamless customer experience. **Requirements:** - **Education:** - Minimum qualification of 12th pass; a degree in any field is preferred. - **Experience:** - Prior experience in a technical support or customer service role is an advantage. - **Skills:** - Excellent written and spoken English communication skills. - Strong IT technical knowledge and problem-solving skills. - Proficiency in using chat support software and CRM systems. - Ability to handle multiple customer queries simultaneously. - **Attributes:** - Customer-focused with a professional and friendly demeanor. - Strong organizational skills and attention to detail. - Ability to work independently and as part of a team. - Flexibility to work in rotational shifts. **Benefits:** - Competitive salary of ₹27,000 to ₹30,000 CTC. - Opportunities for career growth and development. - Supportive and dynamic work environment. **How to Apply:** Interested candidates are invited to send their resume and cover letter to [email address] with the subject line "Customer Support (Chat Process) Application - [Your Name]." Join our team and contribute to delivering exceptional customer support through our chat process! Job Type: Full-time Pay: ₹27,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift UK shift US shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 1 year (Required) Work Location: In person

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